Shipping & Return Policy

Shipping Policy

At Trendsy Mart, we are committed to delivering your orders quickly and efficiently within the United States.

Processing & Shipping Times

  • Processing Time: Orders are processed within 1-5 business days.

  • Shipping Time: Delivery typically takes 7-15 business days, depending on the destination and carrier delays.

  • Shipping Costs: Shipping charges are calculated at checkout based on your order and location.

Incorrect Address & Delivery Issues

  • Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

Delays & Unforeseen Circumstances

Delays may occur due to weather, customs processing, or high order volumes. If your order is delayed beyond the estimated delivery time, please contact us at support@trendsymart.com.

Refund & Return Policy

We aim to ensure customer satisfaction with every order. If you experience any issues with your order, please review our refund and return policy below.

Eligibility for Refunds & Returns

You may request a refund or return under the following conditions:

  1. Damaged or Defective Products: If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos as proof.

  2. Lost Packages: If your package does not arrive within 30 business days after shipping, we will provide a refund or reshipment.

  3. Order Cancellation: Orders may be canceled within 24 hours of purchase for a full refund. After processing begins, cancellations are not accepted.

Non-Refundable Situations

  • Items returned without prior approval.

  • Incorrect shipping addresses provided by the customer.

  • Buyer’s remorse or change of mind.

  • Delays caused by the shipping carrier.

How to Request a Refund or Return

To initiate a return or refund, contact us at support@trendsymart.com with your order number and relevant details. Our support team will review your request and provide instructions.

Processing Time for Refunds

Approved refunds will be processed within 3-7 business days back to the original payment method.

Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on this page.

For any inquiries, reach out to us at support@trendsymart.com.

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